SaaS Circuit Inventory Management for Carriers, Resellers, and Enterprises
ACCELERATE PRODUCTIVITY
Compile all your circuit related information in one common, easy to use web-based platform. Track the details of multi-vendor circuits.
MANAGE CAPACITY
Document the capacity of backbone circuits as wavelengths, channels, or VLANs. Link payload circuits to track availability.
VISUALIZE NETWORKS
See all your circuits in a Google map based view.
VENDOR MANAGEMENT
Track your relationship and spend with each carrier, and stay on top of critical dates.
TERM MANAGEMENT
Centralize the term management of all your services, and build reports to create awareness.
INSTALL INTERVALS
Document install intervals by service type for each carrier to better predict install dates.
COMPLETE CUSTOMER PROFILE
View all your customer circuits, orders, tickets, quotes, and more in one easy-to-use interface.
HISTORICAL VIEW
Maintain a record of very circuit, quote, and order in your customer's history.
ADVANCED REPORTING
Build reports around customer activity to provide new insight.
DASHBOARD
Stay on top of all your circuit related activities by using a variety of widgets on a user-customizable dashboard.
Widgets include:
- Active Circuits
- Near Term Circuits
- Pending Circuits
- Quote Activity
- Trouble Tickets
- Service Orders
- Sites
- Contacts
- Reports
- Many more...
Powerful and Flexible Reports
Report Dashboard
The report dashboard displays thumbnails of all reports
Report Wizard
Step through a wizard to create a new adhoc report
Variety of Formats
Download reports in Excel, PDF, CSV, or HTML format
Scheduling
Schedule E-mail delivery of reports on a recurring basis
RESOLVE ISSUES
Use the trouble ticket feature to track customer issues related to circuits and document outages.
STORE RELEVANT DATA
Upload documents and use the rich text editor to record the complete story.
CALENDAR
Schedule tickets in a calendar.
OPPORTUNITY MANAGEMENT
Provide quotes to your customers and capture relevant circuit requirements.
CARRIER PRICING RESPONSE
After E-mailing your requirements to vendors from the application, they can respond directly via a one-time-use response form.
CUSTOMER WORKFLOW
Use service orders to track the order process with your customers. The process has been built to be customizable to suit your needs.
VENDOR WORKFLOW
Track the ordering process with your vendors by storing key dates and documents.
LOCATION DATABASE
Create a repository of your sites, customer sites, and carrier lit buildings. Use templates to efficiently load data.
SITE MAP
Visualize sites in a GoogleTM map view.
Access Control
Use roles to assign granular permissions to users and groups
Documents
Attach documents of any type
Audit Log
Track changes with comprehensive audit logging
Multiple Currencies
Enjoy multiple currency support, including on-demand conversion
Template Processing
Upload and update information via spreadsheet-based templates
Customized Views
Each user can customize every list view to their preference
Search Everything
Use the universal search to find information quickly